1. Who we are

This website is operated by The Wedding Optimisers, a trading name of Catercure Ltd.

The Wedding Optimisers provides commercial assessment, diagnostic and optimisation services for wedding venues and event-led hospitality businesses.

For privacy enquiries, contact:

Email: hello@theweddingoptimisers.com

2. What information we collect

We may collect personal information when you use this website, submit an enquiry form, contact us directly, or engage with our services.

This may include:

• your name

• email address

• phone number

• venue or business name

• website address

• your role

• venue type

• approximate number of weddings or events per year

• information about the commercial pressure or issue you describe

• whether you are a decision-maker

• whether you are willing to share relevant commercial information if work proceeds

• which service route you think may be relevant

• how you heard about The Wedding Optimisers

• any other information you choose to provide

If work proceeds beyond the initial enquiry stage, we may also receive relevant commercial, operational or financial information about your venue or business.

3. How we use your information

We use your information to:

• respond to your enquiry

• assess whether The Wedding Optimisers may be the right fit

• arrange a Commercial Assessment Call where appropriate

• understand the commercial context of your venue or business

• provide Commercial Diagnostic or Commercial Optimisation services if agreed

• manage client relationships

• keep records of enquiries, decisions and communications

• improve our website, services and enquiry process

• meet legal, accounting and administrative obligations

We do not sell your personal information.

4. Lawful basis for using your information

Under UK data protection law, we need a lawful basis to use personal information. The lawful basis may depend on the context. The ICO explains that organisations must identify a lawful basis before using personal data.  

We may rely on:

Legitimate interests
To respond to business enquiries, assess fit, manage communications, improve our services and operate The Wedding Optimisers as a commercial business. The ICO identifies legitimate interests as one of the lawful bases for processing personal information.

Contract or steps before entering into a contract
Where you ask us to take steps before agreeing services, or where we need to process information to deliver agreed services.

Legal obligation
Where we need to retain or process information for legal, tax, accounting or compliance reasons.

5. Who we share information with

We may share information with trusted third parties where necessary to operate the website, respond to enquiries, deliver services, manage records or meet legal obligations.

This may include:

• website and form providers, including Squarespace

• email and business administration providers

• cloud storage or document management providers

• accountants, legal advisers or other professional advisers

• trusted specialist partners, where their expertise is needed and where sharing is appropriate

• authorities or regulators where required by law

Where specialist support is needed, we only share information that is relevant to the purpose.

6. How long we keep information

We keep personal information only for as long as reasonably necessary.

Enquiry information may be kept for a reasonable period so we can manage follow-up, future-fit enquiries, referral tracking and business records.

Client information may be kept for longer where needed for service delivery, legal, accounting, insurance, dispute or record-keeping purposes.

When information is no longer needed, we will delete it or anonymise it where appropriate.

7. Cookies and analytics

This website may use cookies or similar technologies to help the site function, understand website performance and improve user experience.

Squarespace may place cookies or collect technical information when you visit the site. You can control cookies through your browser settings.

If additional analytics or marketing tools are added in future, this policy may be updated.

8. Your rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• access your personal information

• ask for inaccurate information to be corrected

• ask for information to be deleted

• restrict or object to processing

• request transfer of your information

• withdraw consent where consent is being relied on

To exercise these rights, contact:

hello@theweddingoptimisers.com

9. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator. The ICO advises organisations to tell people how they can complain if they have concerns about how their information is used.  

10. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.